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Privacy Policy Cookie Policy

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Privacy Overview

We are CWG Services Limited, company number 05342538, whose registered office is at Fifth Floor, 79 College Road, Harrow, HA1 1BD.

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.

We are committed to ensuring that personal data is kept private and secure and only used in accordance with our data protection policy.

This privacy notice summarises how we gather, use, disclose, store and dispose of personal information.

We may amend this notice by updating this page from time to time.

You can contact us by phone or by using the Contact Us tab on this website.

Why We Collect Data

Like any business, we need to collect some data in order to provide our services, in particular to ensure compliance with tax and employment laws.

We may also need to collect data to allow us to respond to questions you have, to protect our business and yours, to defend a legal claim, or as part of a contractual or legal obligation or legitimate interest.

With your permission, we may also like to use your data to send you updates from time to time, such as our newsletter or invites to our seminars.  You can ask us to stop this kind of contact at any time.

Data We Collect

We aim to collect only the data that we need to fulfil our contractual and legal obligations, and potentially any legitimate interest where one has been identified.  We collect data in respect of clients, advisers, suppliers, employees and sole traders.  We may also track some limited data, including traffic and analytics if you visit this site, subject to the cookies settings.

The data we collect may include your, name, contact and other basic details, copies of forms and other documents you send us, emails or letters you send to us and data within them and other information that may be necessary for statutory reports.

How We Secure Data

We have technical and organisational measures in place to keep data as secure as we can. We are continually monitoring and upgrading our systems.

How Long We Keep Data

By law, different kinds of data have to be kept for different periods of time. We aim to keep only the data we need, and only for as long as we need to in order to safeguard our clients, ourselves and you.

Who We Share Data With

We share limited data with third parties, including government organisations, in circumstances where we’re contractually or legally bound to do so, or where we have identified a legitimate interest in doing so and where it is necessary to share data to perform the specific task.  This may include sharing data with the police or tax authorities where, for example, where we suspect fraud.

Alternatively, where we are processing information based on consent, where we have the consent to share information.

If You Register With Us

If you register with us, you will receive an additional privacy notice.

Your Data Rights

The General Data Protection Regulation (GDPR) confirms your legal rights.  Detailed information about these rights can easily be found online.

As a data subject, you have the right to ask us to:

  • Give you access to the data we hold about you
  • Give you your data in a standard format, such as a PDF file
  • Correct data that is inaccurate, incomplete or out of date
  • Delete your data where it is possible for us to do so
  • Restrict or stop processing your data
  • Stop sending you marketing materials

You also have the right to object to data processing.

We will always try to accommodate your requests as best we can, but it may not always be possible. For example, the law may require us to use or keep some data for some purposes.  In these situations, we will try to give you a clear explanation.

Complaints

If you have a complaint about how we’ve handled your data, or anything you’ve asked us to do in respect of it, please call or write to us. You can easily do so using the Contact Us tab on this website.

If you are still unsatisfied, you also have the right to direct complaints to the appropriate supervisory authority, which in the UK is the Information Commissioner’s Office.

Strictly Necessary Cookies

Essential cookies that are required in order to move around a website and/or use its features, for example, accessing secure areas of the website and/or keeping you logged in.

If you disable this cookie, we will not be able to save your preferences. This means that every time you visit this website you will need to enable or disable cookies again.

Performance Cookies

Cookies which collect information about how visitors access and use a website, including which pages are most (or least) popular, and the pages clicked through to reach them. These are also known as ‘statistics cookies’.

Some performance cookies are third party web analytics cookies, for example Google Analytics, which are used to monitor website traffic.

Performance cookies are used to identify and impose improvements to a website, for example, performance cookies can be used to remember your preferences and settings, or whether you have completed a website survey.

They can be used to restrict the number of times you will see a particular advert (although we do not host third party advertising on our website), or to draw your attention to other website content that may be of interest to you (‘related article’ links, for example).

They are also commonly used to enable social media components of a website.

Please enable Strictly Necessary Cookies first so that we can save your preferences!

Functionality Cookies

Functionality cookies allows websites to remember your choices, such as a user name, preferred language or region you are in to provide more focused, personally relevant features. These are also known as ‘preferences cookies’.

These kinds of cookies are also used to remember changes you have made to customisable aspects of the website (for example, some websites enable you to change fonts or font sizes).

Functionality cookies may be necessary in order to enable certain features, for example leaving comments on an article, or watching embedded videos. In these cases, while you are able to refuse these kinds of cookies, doing so may mean you are unable to make use of the website features that depend on them.

Functionality cookies are also used similarly to performance cookies in that they can help identify how people navigate websites, what website content is or is not of interest and whether and where error messages occur. This process does not gather personal information and is intended to provide general insights.

Please enable Strictly Necessary Cookies first so that we can save your preferences!

Cookie Policy

This website uses cookies to store information in your web browser.  This policy sets out how we use cookies.

We may gather information when you visit our website by using cookies. Where possible, we provide the means to control whether these cookies are stored on your device.

We may update this policy from time to time.

What Cookies Are

Cookies are small text files that are downloaded onto your computer or mobile device when you visit a website.

Your browser sends these cookies back to the website every time you visit the site, so that the site can recognise you, your preferences, and tailor what you see on the screen.

Additionally, some cookies are essential to the website’s ability to function, or to provide appropriate safeguards in secure areas of the website.

How Cookies Are Used

Cookies are used to speed up website load times, to make using websites smoother and enable or affect lots of website features.

The data websites collect by using cookies also enables them to understand their customers better and to provide a more focused user experience.

We mainly use cookies to make our website more user-friendly, to analyse and improve the website’s structure and performance and to identify useful or popular content.

Categories of Cookies

Cookies are generally divided by type:

“Strictly Necessary”

Essential cookies that are required in order to move around a website and/or use its features, for example, accessing secure areas of the website and/or keeping you logged in.

“Performance”

Cookies which collect information about how visitors access and use a website, including which pages are most (or least) popular, and the pages clicked through to reach them. These are also known as ‘statistics cookies’.

Some performance cookies are third party web analytics cookies, for example Google Analytics, which are used to monitor website traffic.

Performance cookies are used to identify and impose improvements to a website, for example, performance cookies can be used to remember your preferences and settings, or whether you have completed a website survey.

They can be used to restrict the number of times you will see a particular advert (although we do not host third party advertising on our website), or to draw your attention to other website content that may be of interest to you (‘related article’ links, for example). They are also commonly used to enable social media components of a website.

“Functionality”

Functionality cookies allow websites to remember your choices, such as a user name, preferred language or region you are in to provide more focused, personally relevant features.  These are also known as ‘preferences cookies’.

These kinds of cookies are also used to remember changes you have made to customisable aspects of the website (for example, some websites enable you to change fonts or font sizes).

Functionality cookies may be necessary in order to enable certain features, for example leaving comments on an article, or watching embedded videos.  In these cases, while you are able to refuse these kinds of cookies, doing so may mean you are unable to make use of the website features that depend on them.

Functionality cookies are also used similarly to performance cookies in that they can help identify how people navigate websites, what website content is or is not of interest and whether and where error messages occur.  This process does not gather personal information and is intended to provide general insights.

“Targeting”

Targeting cookies are linked to services provided by third parties (for example, the various ‘like’ and ‘share’ buttons embedded in various websites and social media platforms).  The third party will provide services in exchange for recognising that you have visited the website in question.  These are also known as ‘marketing cookies’.

We may use targeting cookies to link to social networks, and these social networks may subsequently use information about your visit for their own purposes, which is beyond our control.

You can restrict or block targeting cookies, but preventing them may affect your ability to make use of some features of the website.

Alternatively, you may use the third party’s own tools to manage these kinds of cookies.

Change your Preferences

Settings

Browser Settings

You can use your browser settings to block or delete cookies generated by our website.

Please be aware that if you do so, this may impact the performance and functionality of our website.

Deleting Cookies

You will need to follow slightly different processes to delete cookies depending on your browser.  If you wish to delete your cookies, please see your browser’s instructions on how to do so.

More Information

You can find more information about cookies under the General Data Protection Regulation here: https://gdpr.eu/cookies/

For more information about our approach to data protection, you can find our privacy policy here https://www.cwgservices.co.uk/privacy-policy